Privacy policy

Le Naturaliste respects your right to privacy.

This site is operated by GESTION 3326 INC., carrying on business under the name Le Naturaliste, Sciences et nature (Quebec enterprise number 1171796908), 2600 boulevard Laurier, Québec, Quebec G1V 4T3. Le Naturaliste is responsible for the personal information collected through this site.

If you have any questions about our privacy policy or about how we use your personal information, write to us at info@lenaturaliste.ca.

Introduction

We believe your personal information deserves to be protected. You can browse lenaturaliste.ca without registering or providing any personal information, but you will need to register in order to make a purchase or to take full advantage of certain sections of the site. The personal information requested at that point is necessary to process your order or to respond to the requests you send us by email. No personal information (such as your name or email address) is collected unless you provide it to us.

We respect your right to privacy at all times, whether you visit our sites looking for information or entertainment, or use our services to send messages, make purchases or complete transactions. Our policy on the collection and use of data on this website is set out in the statement below (the "Policy"). By using this site, you indicate that you accept this Policy. Please refer to our Terms of Service for a more detailed legal explanation of our general internet policies.

General statement

No identifying information provided through the lenaturaliste.ca site will be disclosed to any third party without your explicit permission. lenaturaliste.ca collects "identifying information" about you only when you knowingly provide it to us. Your identifying information allows us to personalize your experience of the lenaturaliste.ca website. It may also be used for the purposes indicated in the section that requests this type of information.

lenaturaliste.ca sometimes makes aggregate information (for example, overall statistics) available to third parties for advertising or other purposes. However, all identifying information remains strictly confidential.

What is "identifying information"?

"Identifying information" is information that can be used explicitly to identify you or to contact you. This type of information includes your name, email address, mailing address, telephone number, credit card number, and so on. Any information that, used on its own, cannot explicitly reveal your "real" identity is not considered identifying information. For example, your favourite or bookmarked websites, your page display preferences, or the way you have configured a site are not identifying information.

lenaturaliste.ca may occasionally ask you for personal information such as your name and address. It does so when you register to make purchases, to enter a contest, or to take advantage of our promotions or services that require registration or a subscription. lenaturaliste.ca must collect this information in order to fulfill an order, award a prize, and verify that its policies are being respected. It must also do so to ensure compliance with federal, provincial/state and municipal laws, as well as for editorial purposes and to solicit feedback. Knowing this, you can decide whether or not you wish to provide us with this information.

Order processing

We ask for your name, address and contact details so that we can properly process your order and reach you if we have questions about it. We ask for credit card information so that we can fulfill your order, and we provide that information to the company or companies that process your payments. We do not share any other information with third parties, except where your contact details or order information are necessary to fulfill your order. We do not trade or sell email addresses.

Documentation requests

We ask for your name and address in order to fulfill your request.

Messaging

We ask for your name, an email address, and information used to create your user profile. We use this information only to respond to your requests. We do not trade or sell email addresses.

Support

We ask for your name and email address, along with information that helps us respond to your questions more effectively. We do not share questions and comments received through the Support section with any other company, and we do not trade or sell email addresses.

Other information collected about visitors to our site

We are always working to maintain the integrity of our site and to improve it. To that end, we collect and analyze certain information about how people use our site. When you visit our site, we sometimes collect various types of technical data, which we keep in aggregate and non-identifying form. This data includes, among other things, information about the user's domain or web browser. We might, for example, know which website you came from and which link you followed when leaving our site. We might also note which pages of the site you visited and how long you spent there.

Cookies

We also use cookies. Cookies are small files that our server stores on visitors' computers to allow them to communicate and interact more easily with our site, and to provide us with important information about how they use it. For example, we place a cookie on a visitor's computer when they visit our site. The next time that person accesses the site from the same computer, our server recognizes the cookie and, with it, the visitor. We also use cookies to collect information about members who visit our site without identifying themselves, or who log out of their session and continue browsing.

Many web browsers are automatically configured to accept cookies. You can change your browser settings so that it rejects them or notifies you when a cookie is about to be stored on your hard drive. Please note, however, that if you set your browser to reject cookies, certain sections of the site may not work correctly or as effectively as they do when cookies are accepted. Names, addresses and other personal details are not stored in cookies. A cookie simply holds the "key" which, once interpreted by our site, is associated with that information.

Internet protocol addresses

Your internet protocol (IP) address makes it possible to locate your computer on the internet. We use it to help us manage our website. Your IP address allows us to identify you and to collect demographic data on a large scale in order to improve our site and our services.

Storage of collected information

We take reasonable precautions to protect the confidentiality of information transmitted by site visitors and of information stored on our servers. We use the SSL security protocol to transmit data to our servers during login and order validation. Despite these efforts, it remains possible that we may not be able to prevent a third party from accessing this information. We are in no way responsible in such cases.

Links

From time to time, we provide links to other sites that may be of interest to you. These sites operate independently of the Le Naturaliste site and have established their own privacy and information security policies. For the best online experience, we encourage you to read the policy of every site you visit.

Updates to this policy

We are always looking for ways to improve the features and services of our website, as well as the way we communicate our information practices. For that reason, this statement is updated from time to time. We encourage you to review this page periodically to stay informed of privacy practices at lenaturaliste.ca.